Member Risk Score Monitoring (MRM)

Our Member Risk Score Monitoring (MRM) platform empowers Risk Adjustment and Financial Risk professionals with Plan and Member MLR tracking, HCC Surveillance and improved, chronic HCC recapture rate.

Plan Performance

Monitor Plan Performance by Product and Sub-Populations

  • Track Plan and Member Level Medical Loss Ratio.

  • Analyze Risk Scores and Claims trends by product and sub-populations.

Member Diagnosis

Improve Revenue Accuracy

  • Track Calendar RAF over time.

  • Monitor and Improve Chronic HCC recapture rate.

  • HCC surveillance tools enable you to track members with few and rare conditions.

Encounter Submission Management

Improve Encounter Submission Health

  • Ensure timelines of encounter data submissions.

  • Review encounter acceptance and rejection rates by claim types and providers.

  • Identify and correct common errors.

  • Engage providers to address frequent submission errors.

RAF Modeling

Reduce Member Churn Rate

The average churn rate of MA plans is 10%. Achieving a 1% improvement per 100k members increases revenue by 9.6M. RAF Modeling helps you understand the impact of members leaving the plan.